At Sincerely Liz, we want every customer to be perfectly satisfied with their purchase. We recognize, however, that a product may not always meet your expectations. Therefore, we have the following policies and procedures regarding returns, exchanges, and refunds.
The product I received is not the product I ordered.
The product is damaged.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item, please consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.